FAQ's
1. What products do you offer?
We specialize in high-quality earphones, wireless chargers, and wireless speakers designed for seamless connectivity and superior performance.
2. How long does order processing take?
Orders are processed within 1-3 business days (excluding weekends and holidays). Once shipped, you will receive a tracking number via email.
3. What are the shipping times?
- Domestic Orders: 5-10 business days.
- International Orders: 7-20 business days, depending on your location.
4. Do you offer international shipping?
Yes, we ship worldwide! Delivery times may vary based on the destination country.
5. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
6. What if my order is delayed or lost?
If your order is delayed beyond the estimated time, please contact us at wandertron96@gmail.com. If your package is lost, we will assist you in resolving the issue.
7. Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placing them. After this period, we may not be able to make changes.
8. Do you accept returns or exchanges?
Yes! We offer a hassle-free return and exchange policy. If you’re not satisfied with your purchase, please contact us within 7 days of receiving your order.
9. What if I receive a defective or incorrect item?
If you receive a damaged or incorrect product, please email us at wandertron96@gmail.com with photos, and we’ll replace it as soon as possible.
10. How can I contact Wandertron?
You can reach us anytime at wandertron96@gmail.com. Our team is happy to assist you!